Recruit

[Translation]

DISCLAIMER
This document has been translated from Japanese original for reference purposes only. In the event of any discrepancy between this translated document and the Japanese original, the original shall prevail. The Company assumes no responsibility for this translation or for direct, indirect or any other forms of damages arising from the translation.


Privacy Policy

Last amended on July 29, 2021
The details of the amendment are here
The previous Privacy Policy is here

Recruit Co., Ltd. (“Company”) has established this Privacy Policy to set forth the purpose and the method of use of users’ personal information when users use the services the Company operates (“Services”).

The Company and the following group companies integrated in April 2021, therefore, if a user agrees to this Privacy Policy, the user’s personal information that the Company already possesses and the user’s personal information that the Company receives from such group companies as a result of the integration will also be handled by the Company in accordance with this Privacy Policy.Integrated group companies: Recruit Career Co., Ltd., Recruit Jobs Co., Ltd., Recruit Sumai Company Ltd., Recruit Marketing Partners Co., Ltd., Recruit Lifestyle Co., Ltd. Recruit Communications Co., Ltd., Recruit Technologies Co., Ltd.

Depending on the characteristics of each service, the Company may set forth provisions concerning the handling of personal information that are specific to a particular service, and in such case it will be stated to that effect in Article 12 “Special Provisions on Services”, so please check those provisions.

In addition, the Company has created and launched a “Privacy Center” to provide users with specific information that can easily be understood regarding not only the personal information set forth in this Privacy Policy but also the handling of information about users.


Contents

1. Acquisition of personal information
2. Purpose of use of personal information
3. Provision of personal information to those other than Group Companies
4. Provision of personal information to Group Companies
5. Receiving of personal information from companies, schools, associations, etc. that participate in the Services
6. Outsourcing of personal information handling
7. Provision of Personal Information to Third Parties in Foreign Countries
8. Request of Disclosure, etc. of Personal Information
9. Voluntary nature of provision of personal information
10. Persons responsible for the management of personal information
11. Contact details regarding personal information
12. Special provisions on Services


1. Acquisition of personal information

The Company acquires personal information by the following methods:

  • Receiving personal information directly from users;
  • Automatically recording personal information when users use the Services;
  • Receiving users’ personal information indirectly from third parties; or
  • Acquiring personal information publicized in publications or on the Internet.

The Company also acquires information that does not by itself fall under personal information, such as attribute information (e.g., age, sex, occupation, or resident area), Cookies, IP addresses, advertising identifiers (AAID, IDFA), and log information related to Internet usage, such as location information and activity history (collectively, “Informative Information”). If a user provides personal information to the Company for use of the Services, the Company may link such information with such user’s Informative Information, in which case such Informative Information shall be treated as personal information.


2. Purpose of use of personal information

The Company uses personal information for the following purposes.
“Group Companies” means Recruit Co., Ltd. and its consolidated subsidiaries. Please check here for information on company names, etc.

(1) Operation of the Services that users use (including the Services provided during the registration process) and communication and provision of information to users pertaining thereto

Examples of use include the following:

  • Personal authentication, identification, and screening of the user;
  • Operation of point programs, including issuance, calculation, and use of points;
  • Checking the details of opinions, inquiries, posted comments, or any other communications, and responding to those; or
  • Selecting by lottery the winners of campaigns that users participated in and delivery of prizes or rewards.

(2) Countermeasures against fraudulent acts necessary for safe operation of the Services

Examples of use include the following:

  • Investigation of applications prohibited by the Company, transfer of rights or obligations, registration of false information, fraud, fraudulent access, and other fraudulent acts.

(3) Improvement and new development of the Services

Examples of use include the following:

  • Improvement of the Services and development of new services based on results of analysis of usage of the Services by users; and
  • Improvement of quality of responses to inquiries from users.

(4) Suggesting various services, providing information, and distributing advertisements to users

Examples of use include the following:

  • Notice of campaigns held by the Company and the Group Companies;
  • Provision of information such as mail magazines, direct mails, messages, or advertisements regarding the Company’s and the Group Companies’ services;
  • Provision of information such as mail magazines, direct mails, messages, or advertisements regarding products and services of companies, schools, associations, etc. that the Company judges appropriate; and
  • Distribution of behavioral targeting advertisements through the use of advertisement distributors such as Google or Facebook.

*The Company will suggest Services, provide information, or distribute advertisements according to users’ preferences by analyzing acquired attribute information or activity history, etc.

(5) Publication in various media such as information magazines, websites, or applications that the Company edits, publishes, or operates

Examples of use include the following:

  • Publishing posted comments and photos posted by users and responses to questionnaires by reader monitors on the Services; and

  • Publishing data in graphical form of career change trends, annual income, or any other results of users who have changed jobs through the use of the Services on the Services or in the Company’s press releases.

*When the Company publishes information, it will process such information to ensure that the information alone cannot be used to identify particular individuals, by excluding information of names and addresses and replacing them with attribute information on sex or age, etc., unless there is an explanation that the Company will publish names and photos of users in our information magazines, websites, or applications.

(6) Various surveys, analyses, and marketing necessary for each of the purposes of use above

Examples of use include the following:

  • Conducting questionnaire surveys and monitoring surveys (including directly contacting respondents to ensure effectiveness); or
  • Analysis of attribute information or activity history, etc. that the Company acquired to understand the preferences, etc. of users.

(7) Provision to third parties set forth in “ 3. Provision of personal information to those other than Group Companies” and “4. Provision of personal information to Group Companies


3. Provision of personal information to those other than Group Companies

The Company will provide personal information in writing or by electromagnetic means to the following recipients in accordance with the respective paragraphs. The items of personal information that the Company provides may include Informative Information.

(1) Provision of personal information by the Company to companies, schools, associations, etc. that participate in the Services (not only clients of the Company but also companies, schools, associations, etc. with which we have a partnership or contractual relationship necessary for us to provide services; the same will apply hereinafter)

[Items of personal information to be provided]

  • Items of information necessary to achieve the following purposes of provision among the information such as the user’s name and other information acquired from the user

[Purposes of provision of personal information by the Company]

  • Provision of services for users, performance of agreements with users, and communication and provision of information pertaining to those by companies to which users applied to or were accepted, etc. (including consideration of whether the Company will provide services or enter into agreements, and suggest services);
  • Hiring and screening activities for users by companies which users searched for or applied to, etc., and communication and provision of information pertaining to those (including consideration of whether to hire and whether to pass or not);
  • Sharing the Services usage status and the results of usage by users belonging to companies, schools, associations, etc. with companies, schools, associations, etc. that entered into corporate contracts or made a group application related to the Services;
  • Reporting the survey results of questionnaire surveys conducted by the Company related to wedding centers, condominium display rooms, or any other facilities that users used through the Services to companies, schools, associations, etc. that operate or manage such facilities;
  • Providing information on posters to check, respond to, and delete posted comments; or
  • Providing services, completing agreements and communication and provision of information pertaining thereto to companies, schools, and associations that participate in the Services.

When the Company provides personal information for the purposes below, it will process such information to ensure that the information alone cannot be used to identify particular individuals, by excluding information on names and addresses and replacing them with attribute information on sex or age, etc.

  • Sales suggestions and suggestions to improve the effect of the Services for companies, schools, associations, etc. that participate in the Services and companies, schools, associations, etc. that are considering using the Services;
  • Reporting survey results when the Company conducts questionnaire surveys; or
  • Reporting the service usage status of companies, schools, associations, etc. that hope to use the Services to companies, schools, associations, etc. that have participated in the Services if such companies, schools, associations, etc. that already participate in the Services introduce the Company to such companies, schools, associations, etc. that hope to use the Services; or
  • Providing analysis results of posted comments and attribute information of users of the Services to local governments and tourist associations for promotion of regional revitalization.

(2) Provision of personal information by the Company to Loyalty Marketing, Inc. for operation of the common point program

[When to provide]

  • When users link their RECRUIT ID with their Ponta Member ID at their own choice

[Items of personal information to be provided]

  • Items of information such as the user’s name or other information acquired from the user, usage information and agreement information relevant to points, or any other items of information set forth in “Terms and Conditions of Membership of Ponta WEB”.

[Purposes of provision of personal information by the Company]

  • Operation of the common point program associated with the use of RECRUIT ID

(3) Provision of personal information by the Company to Oisix ra daichi Inc. when users use “Oisix” website with their RECRUIT ID

[When to provide]

  • When users log in to “Oisix” website by using their RECRUIT ID; or
  • When users register newly to RECRUIT ID to use “Oisix” website by RECRUIT ID

[Items of personal information to be provided]

  • Name, date of birth, sex, postal code, address, telephone number, e-mail address, and any other registration information of RECRUIT ID member, as well as the RECRUIT ID number, date of withdrawal, and any other information concerning the content of the agreement

[Purposes of provision of personal information by the Company]

  • Providing users with registration and log-in functions for the “Oisix” website with their RECRUIT ID and operating the point program

(4) Provision of personal information by the Company to NTT DOCOMO, Inc. for linking of RECRUIT ID and d-account

[When to provide]

  • When users link their RECRUIT ID with their d-account at their own choice

[Items of personal information to be provided]

  • Items of information necessary to achieve the following purposes of provision among the user’s name, date of birth, sex, address, and any other member information of a RECRUIT ID and d-account linked member (“Member”) and usage information and agreement information related to points and target services of RECRUIT ID or other information acquired from the Member

[Purposes of provision of personal information by the Company]

  • Operation of the services used by the Member that the Company and NTT DOCOMO, Inc. provide cooperatively;
  • Development and consideration of services for the user and for companies that the Company and NTT DOCOMO, Inc. provide cooperatively;
  • Suggestion, provision of information, distribution of advertisements for various services to the Members; or
  • Various surveys, analyses, and marketing necessary for achieving each of the purposes of provision above.

(5) Provision of personal information by the Company to SURUGA Bank Ltd. for use of the “SURUGA Bank Recruit Branch”

[When to provide]

  • When users open a bank account at “SURUGA Bank Recruit Branch”

[Items of personal information to be provided]

  • Attribute information: full name, date of birth, sex, age, marriage status, postal code, current address, telephone number, e-mail address, occupation, or other information related to the user’s attributes (including full name of person with parental authority if the user is a minor);
  • Usage information: the registration date of RECRUIT ID, RECRUIT ID number, withdrawal date, and any other information related to the agreement contents; and
  • Information on inquiries: voice information and e-mail information at the time inquiries are made to the Company, etc.

[Purposes of provision of personal information by the Company]

  • Use of “SURUGA Bank Recruit Branch” by the user

(6) Provision of personal information by the Company to the insurance agency to which financial planners belong by use of “SUUMO Home and Money Consultation”, “Zexy Insurance counseling counter”, “Insurance Channel”, or “Recruit Group Employee Group Insurance”

[When to provide]

  • When users use “SUUMO Home and Money Insurance”, “Zexy Insurance counseling counter”, “Insurance Channel”, or “Recruit Group Employee Group Insurance”

[Items of personal information to be provided]

  • Items of information necessary to achieve the following purposes of provision among name, and the like entered by users, information communicated to the Company, and other information acquired from users at the time of using Services

[Purposes of provision of personal information by the Company]

  • To operate services of insurance entrusted by insurance companies and services incidental and related to financial planning consultation, insurance consultation, or insurance solicitation depending on the life plan of the user, payment procedures of insurance payments, benefits, and the like, maintenance and management of insurance contracts, and responding to customer inquiries and sending insurance contract status information

(7) Provision of personal information by the Company to other users for communication between users at “Shift Board”

[When to provide]

  • When users link “Shift Board” with “Air SHIFT”

[Items of personal information to be provided]

  • Items of information necessary to achieve the following purposes of provision among the information such as the user’s name and other information acquired from the user

[Purposes of provision of personal information by the Company]

  • To provide users with a function that enables communication with other users using “Shift Board” (including shift controllers)

(8) Provision of personal information by the Company to CNP networks Co., Ltd and Global Touch Korea Co., Ltd (“CNP” and “GT”) for the use of fee-based employment placement services

[When to provide]

  • When users, through the fee-based employment placement services operated by CNP and GT that are business alliance partners of the Company based on the Employment Security Act, searched for or applied to the companies that recruit workers through the Services

[Items of personal information to be provided]

  • Results of screening and other personal information that the Company received from the companies that users searched for or applied to; and
  • Whether or not a user used the Services for job searches, applications, etc. and usage facts, usage status, and usage results of users.

[Purposes of provision of personal information by the Company]

  • To develop the screening process of users; and
  • To pay affiliation fees to CNP and GT.

(9) Provision of personal information by the Company to universities and research institutions for joint research

[Items of personal information to be provided]

  • Items of information necessary to achieve the following purposes of provision among customer reviews such as comments posted by users or other items of information acquired from users

*When the Company provides information, it will process such information to ensure that the information alone cannot be used to identify particular individuals, by excluding information on names and addresses and replacing them with attribute information on sex or age, etc.

[Purposes of provision of personal information by the Company]

  • Research, surveys, and analyses, preparation and publication of research papers, sharing of trained models, research products, and data sets for training and research

*Provision shall be limited to cases where a university or a research institute that is “a university and other organization or group aimed at academic studies, or a person belonging thereto” set forth in Article 76, Paragraph 1, Item 3 of the Act on the Protection of Personal Information, a National Research and Development Agency, a National University Corporation, an inter-university research institute corporation, local incorporated administrative agency, and any corporation similar to any of these corporations uses the information for the purpose of being provided for use in academic studies, and the purposes of use by recipients are limited by agreements.


4. Provision of personal information to Group Companies

The Company will provide personal information to the following Group Companies in writing or by electromagnetic means, in accordance with each paragraph. Items of personal information that will be provided may include Informative Information.

(1) Provision of personal information by the Company to HOMEPRO Co., Ltd by use of “SUUMO Counter Remodeling” and “Homepro”

[When to provide]

  • When users use “SUUMO Counter Remodeling” or “Homepro”

[Items of personal information to be provided]

  • Items of information necessary to achieve the following purposes of provision among customer IDs, e-mail addresses, and other information acquired from users who have concluded contracts for reform works by using “SUUMO Counter Remodeling” and “Homepro”

[Purposes of provision of personal information by the Company]

  • To prevent double billing to companies that participate in such services at “SUUMO Counter Remodeling” and “Homepro”

(2)Provision of personal information by the Company to Recruit Executive Agent Co. Ltd., RGF Talent Solutions Japan K.K., and Recruit Medical Career Co., Ltd. by use of fee-charging employment placement services

[When to provide]

  • When users wish to use fee-charging employment placement services operated by Recruit Executive Agent Co., Ltd., RGF Talent Solutions Japan K.K., and Recruit Medical Career Co., Ltd.

[Items of personal information to be provided]

  • Items of information necessary to achieve the following purposes of provision among information entered by users, users’ work experience information communicated to the Company, and other information acquired from users at the time of member registration to the Company’s fee-charging employment placement services

[Purposes of provision of personal information by the Company]

  • To suggest fee-charging employment placement services operated by Recruit Executive Agent Co., Ltd., RGF Talent Solutions Japan K.K., and Recruit Medical Career Co., Ltd.

(3) Provision of personal information by the Company to Recruit Zexy Navi Co., Ltd. by use of “Zexy Wedding Consultation Counter”, “Zexy Baby”, or “Zexy Enmusubi(matchmaking service)”

[When to provide]

  • When users wish to use “Zexy Insurance counseling counter”

[Items of personal information to be provided]

  • Items of information necessary to achieve the following purposes of provision among information entered by users, communicated by users, or other information acquired from users at the time of using “Zexy Wedding Consultation Counter”, “Zexy Baby”, or “Zexy Enmusubi(matchmaking service)”

[Purposes of provision of personal information by the Company]

  • To suggest “Zexy Insurance counseling counter” operated by Recruit Zexy Navi Co., Ltd.

Furthermore, other than the above, the Company may provide personal information to third parties to follow laws and regulations (including when responding to investigations of police and orders of courts) or if it separately obtains a user’s consent, specifying the party to whom the information is to be disclosed, the information to be disclosed, purpose of use, and disclosing the means or method.


5. Receiving of personal information from companies, schools, associations, etc. that participate in the Services

The Company properly receives the fact of users’ usage, usage status, or usage results from companies, schools, organizations, and the like that a user applied to using the Services. The examples and purposes of items of personal information that will be received are as follows:

[Example of items of personal information that will be received]

  • The fact that a user who was recommended by a fee-charging employment placement service of the Company had already applied by him/herself or that such user was recommended by or applied through other personnel services;
  • An official copy of an entire register which proves that an application is from a person who is not an owner of a building which is not chargeable on “SUUMO” and the fact that such user applied via real estate information provision services of other companies; and
  • Situations and contents of consultation that a user conducted with a financial planner outside the Company using financial planning and insurance consultation services of the Company.

[Receiving purpose of the Company]

  • To confirm chargeable items with companies, schools, organizations, and the like to which a user applied using the Services;
  • Provision of operation of the Services that a user uses and communication and information with user accompanied by the operation; and
  • To improve and newly develop the Services.


6. Outsourcing of personal information handling

[If the Company conducts outsourcing]

  • The Company may outsource personal information handling operations in part or in whole. In such case, the Company will provide necessary and proper direction to the party to whom such operations are outsourced.

[If the Company is entrusted with handling personal information]

  • If the Company is entrusted with personal information handling operations in part or in whole from companies, schools, associations, etc. that participate in the Services, the Company will handle entrusted personal information to perform the entrusted operations.


7. Provision of Personal Information to Third Parties in Foreign Countries

We may provide personal information to third parties in foreign countries (meaning countries or areas outside Japan) in the following cases.

[If the Company provides personal information to third parties]

[If the Company outsources personal information handling operations]

  • Some of the contractors to which the Company outsources all or part of personal information handling operations are contractors in foreign countries. In such case, the Company will provide necessary and proper direction to such contractor. Group Companies in foreign countries are included among the contractors (Please see here for the location.)

[If the Company provides personal information due to succession of business by merger or other events]

  • A successor to a business due to merger or other reasons may be an entity in a foreign country. In such case, such successor will handle personal information within the scope of purpose of use before succession of such business.


8. Request of Disclosure, etc. of Personal Information

The Company will store and use personal information within the scope and for the period necessary to comply with laws and regulations or to achieve the purposes of use, but the user or agent thereof may, in accordance with the procedures prescribed by the Company, request the Company to disclose, correct, add, or delete content, or discontinue utilizing or erase the personal information that can be used to identify the user. For details on how to make such requests, please contact us as set forth in “11. Contact details regarding personal information”.

Furthermore, in order to prevent false requests due to identity theft, etc. the Company will conduct identification by using reasonable methods such as requesting submission of identification documents at the time of a request. If all items necessary for identification prescribed by the Company are fulfilled, the Company will consider such request is from the user itself and respond to the request, but even if such request is from third parties other than such user who obtained personal information or identification documents of the user, the Company will not be responsible for damages incurred by the user due to responding to such request unless the Company is intentionally grossly negligent or in violation of the Consumer Contract Act by the Company. Please be careful in handling your personal information.


9. Voluntary nature of provision of personal information

Provision of personal information from users is voluntary, but if a user does not enter items necessary for Services, such user may not be able to use Services.


10. Persons responsible for the management of personal information

Recruit Co., Ltd. Head of Product Division


11. Contact details regarding personal information

Please contact us via: https://faq-privacy.recruit.co.jp/s/ask


12. Special provisions on Services

(1) Special provisions on use and application within the Company

The Company promotes application of data to provide the best option for each user. However, in any of the following cases, unless otherwise agreed to by the user, the Company will partially restrict the purposes of use as follows.

  • If the Company receives provision of special care-required personal information from a user, the Company will handle such special care-required personal information in accordance with this Privacy Policy. However, the Company will use special care-required personal information only in Services that the user has requested to use.
  • If the Company individually promises in contracts with a user or companies, schools, associations, etc. that participate in Services, to the effect that the Company will use personal information only for the Services that are used by users, the Company will use personal information only within the scope of such promise.
  • Personal information obtained from a user at the time of inquiries regarding Services will be used only to answer such inquiries and for research, analysis, or marketing for new development and quality improvement of services.

(2) Special provisions on “SUUMO Home and Money Consultations”, “Insurance Channel”, and “Recruit Group Employee Group Insurance”

The Company will handle users’ personal information by receiving entrustment of insurance solicitation business from insurance companies. Also, as prescribed in “3. Provision of personal information to those other than Group Companies (6)”, the Company will provide users’ personal information to such insurance agents (“Joint Solicitation Agent”). The purposes of use for each insurance company and each Joint Solicitation Agent are published on the websites of each company.

List of websites of each insurance company and each Joint solicitation Agent

  • Please see here for “SUUMO Home and Money Consultation”
  • Please see here for “Insurance Channel”
  • Please see here for “Recruit Group Employee Group Insurance”

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